Terms and Conditions

FAQ | TERMS & CONDITIONS

Payment

Online payment via PAYPAL (Visa Card, Master Card, American Express and UnionPay); In addition, you can also use bank transfer services for transactions. We do not accept cheques, cashier orders or cash payments. If the customer fails to complete the payment process, Ginn International Sdn Bhd will have the right to cancel the order.

Terms & Conditions

Ginn International Sdn Bhd reserves the right to change all terms and conditions, including price adjustments, at any time. For all matters or disputes, the company reserves the final decision. All product prices are based on the final payment. In any case, if the product you ordered is out of stock, Ginn International Sdn Bhd will cancel the product in your order; we will try our best to advise and provide relevant product information to customers.

Precautions

If you accidentally get the product substance into your eyes or mouth, rinse immediately with water. If you have any abnormal or inflammation skin after using it within two weeks after purchase, you should stop using it immediately and consult your doctor. Keep the photo and contact us for follow-up and return back the product to us. The company will charge 15% administration and postage fees.

Things to note after use

According to the usage taught by Ginnie, you will find that the skin is relatively oily, and occasionally some objects like acne and vesicles floated up, or the skin feels a little rough, that is the dry dirt that has been buried inside the deep pores. After using the product, the grease and sweat glands which are previously blocked will now be unblocked, so the acne oil will comes out. The dried cuticles themselves are also now moistened and softened, so the feeling of the skin is different than before.

At this time, you must apply more Magic Gel and scrub the skin. After cleaning using the Magic Cleanser, wipe away the dirt and dead skin. Keep repeating the above deep cleansing steps to remove the old unhealthy skin and welcome the new healthy skin. This will keep the skin young and healthy, and avoid acne and even sensitivity caused by improper skin peeling.

Harmony of Yin & Yang after use

Traditional Chinese medicine says that 14 meridian cycles circulate at the intersection of the face. If there is a problem of cold or heat in the body, even visceral disorders will affect the yin and yang imbalance of the facial skin. Dermatitis, sores, redness, swelling, heat pain, desquamation, and itching caused by common hot and humid conditions. Cold and wet bags under the eyes, edema, fat surface, closed pimples, syringoma (oil particles), etc. Dark circles, patches, roughness and dullness caused by qi stagnation and blood stasis. So, we must understand that every part of the skin; from the face to the neck needs different Traditional Chinese Herbal ingredients and methods to care of.

Keep an eye on Ginnie where she will continue to launch a full range of videos to teach everyone how to do their own facials in a proper and correct ways.

For more updates, you can also like and follow our
Facebook page : Ginn FairyCare
Instagram page : ginnfairycare
Ginnie Lam fanpage : ginnie林紀螢

Delivery Instruction

Ginn FairyCare offers free shipping in Malaysia
* Free shipping on orders over RM 1,000 in Malaysia.
* If the specified amount is not reached, Ginn International will charge RM 20 for shipping fees, delivery usually is within 5-10 working days.

Order Processing Time

  • Orders that are placed before 6pm Monday to Saturday will be processed within 24-48 hours. This includes confirming inventory and checking payments.
  • Orders that are made after 6pm will be processed the next business day (except Sundays and public holidays).
  • The standard delivery time is 7 days from the date of order. Ginn International will notify you by email or phone about the delivery date and special arrangements within 48 hours of placing an order.
  • All orders will be notified of delivery arrangements by email. If your place of residence requires special walking / stairs, or places where vehicles cannot reach, please notify us in advance.
  • Ginn International does not offer international shipping

Receiving Goods

We understand that the customer may not have someone receiving the goods at home, you can write the delivery instructions in the delivery note, such as at the door or the reception. In the above cases, Ginn International will not be responsible for any loss of goods.

Returns & Shipping

If you have a product quality problem or the product is wrong, you can notify us within 14 days to arrange a return. All products must be kept in complete packaging. Ginn International will not charge any return and exchange fees for unused and saleable items. Please contact us by email

if you find any skin discomfort or allergies, please stop using it immediately, seek medical treatment immediately and contact us to provide photos and arrange for a return goods.

If you have any questions or inquiries, please send an email to enquiry @ ginnfairycare or WhatsApp message: +60147024898

Personal Information Collection

The information we may collect is as follows

* Name
* Contact information (including: email address)
* Demographic information (e.g. postal code, personal interests or etc.)
* Other information about customer surveys (for a more detailed cookie table, see the cookie list)

Data Processing & Utilisation Methods

The information we may collect is as follows

* Name
* Contact information (including: email address)
* Demographic information (e.g. postal code, personal interests or etc.)
* Other information about customer surveys (for a more detailed cookie table, see the cookie list)

Security Measures

Ginn International is committed to ensuring the security and confidentiality of your information. To prevent unauthorized persons from invading and stealing or disclosing your personal information; we have set up appropriate electronic and management anti-theft procedures to ensure that all information will be collected securely.

External Links to the Website

This website may provide links to other websites. This link does not apply to Ginn International’s privacy policy, so we will not assume or be responsible for the privacy policy of this website. When registering information on this website, please refer to the privacy protection policy of this website first.

Update Your Profile

* You can restrict the use of your personal data in the following ways
* When visiting this website, you can choose whether you agree to receive any offers or marketing advertisements
* If you have previously agreed to receive promotional advertisements from Ginn International, you can also cancel your subscription at any time. To cancel, please email us at enquiries@ginnfairycare.com
* Without your consent, we will not give your personal data to third parties for promotional purposes (except legal requirements). You can also notify us if you would like to receive third-party marketing advertisements and information, or skin care information that we think would be of interest to you.
* If the customer finds that any information we have about you is incorrect or incomplete; please email us as soon as possible to enquiries@ginnfairycare.com.

How To Use Cookie

We use cookies (that is, a small amount of information that a web server sends to your computer’s browser and stores it in your computer hardware when you enter a website) to make shopping at www.ginnfairycare.com more convenient. When you enter again, cookies can identify you and make our services more personal. Based on your personal information, we will provide products and services that better suit your needs. Cookies do not allow ginnfairycare.com to track goods to collect other information (except information provided by members at registration) and do not allow to identify you personally, but can collect technical information applicable to your use of the Internet. Most browsers automatically accept cookies, but you can also choose to refuse to accept our cookies on your computer, but this may reduce your chance of receiving Ginn Fairycare benefits. All in all, cookies allow us to analyze the information and needs of our customers, so that Ginn Fairycare can provide a more convenient and complete website platform.

Cookies list
The following are the cookies collected and data stored by ginnfairycare
COOKIE Name COOKIE Introduction
CART about your cart’s condition
CATEGORY_INFO records category data for faster web page display
COMPARE products within comparison products
CURRENCY The currency you set
CUSTOMER stores customer data in encrypted version
CUSTOMER_AUTH indicates that the customer has logged in to the page
CUSTOMER_INFO Stores customer category data in an encrypted version
CUSTOMER_SEGMENT_IDS Store customer data
EXTERNAL_NO_CACHE shows if the cache is disabled
FRONTEND Your server’s encoding
GUEST-VIEW allows non-login customers to edit orders
LAST_CATEGORY Recently visited categories
LAST_PRODUCT Recently visited products
NEWMESSAGE Shows whether new messages have been received
NO_CACHE Shows whether the cache is allowed
PERSISTENT_SHOPPING_CART Link to the product you are looking for
Report of POLL’s recent participation in polls
POLLN poll data
RECENTLYCOMPARED Recently Compared
STF Email Product Profile to a Friend
STORE language set on the web
USER_ALLOWED_SAVE_COOKIE Shows whether customers are allowed to use COOKIE
VIEWED_PRODUCT_IDS Recently Viewed Products
WISHLIST Product encrypted list in favorite list
WISHLIST_CNT Number in favorite list

Close

Sign in

Close

Cart (0)

Cart is empty No products in the cart.

GinnFairycare

Natural Herbal Skin Care